Other FAQs
COVID-19 Coronavirus Information
Account Questions
- Why can't I sign in with Facebook anymore?
- How do I verify my SeatGeek account?
- How do I add tickets to my SeatGeek account?
- How do I send tickets?
- How do I reset my password?
- How do I change my SeatGeek email preferences?
Buying
- How do I sort and filter listings?
- Does SeatGeek sell gift cards?
- How do I buy tickets on SeatGeek?
- What are VIP packages?
- How do I use my promo code?
- What are seller notes?
Orders
- Can I change, cancel, or get a refund for my tickets after an order is placed?
- Can I trust the tickets sold on SeatGeek?
- What happens if my event was canceled or postponed?
- What happens if my MLB game is canceled, postponed, or rained out?
- Can I add another ticket to my order after it’s been placed?
- Why aren't my orchestra tickets in the center of the row?
Selling
- How do I sell tickets on the SeatGeek Marketplace?
- How can I sell my NFL Tickets on SeatGeek?
- What is a payout method?
- Can I list tickets for sale on SeatGeek and other marketplaces?
- What do I need to provide in order to Sell Tickets, and why?
- Why do I need to provide my birthday to sell tickets on SeatGeek?
Other
- SeatGeek Swaps
- NFL Tickets: Frequently Asked Questions
- What is SeatGeek?
- What is the secondary ticket market?
- Can I use SeatGeek on my mobile device?
- Can I get sponsored by SeatGeek?