Other FAQs
Super Bowl LIII
My Orders
- Can I get a refund or cancel my order?
- My event was postponed and I can’t make the rescheduled date. Can I get a refund?
- Did my order go through?
- What are the seat numbers for my tickets?
- Why do my tickets have someone else's name on them?
- Can I use my phone to get into the event?
Account Questions
- I think I entered the incorrect email/shipping address, how can I change it?
- How do I create a SeatGeek user account?
- How do I send tickets?
- How do I change my SeatGeek email preferences?
- What is two-factor authentication?
- What happens if I lose my phone? How do I access my account?
Buying
- How do I find tickets using SeatGeek?
- What is Seat View?
- What are seller notes, and what does this note mean?
- Can I search for handicap-accessible seating using SeatGeek?
- Why don't all venues have maps?
- Can I see individual seats in SeatGeek venue maps?
Selling
- Listing Tickets for Sale
- Why do I need to provide my ID or bank information?
- Why do I need to provide my birthday to sell tickets on SeatGeek?
- How do I edit my listing or take it off the SeatGeek Marketplace?
- Why do I need to have a credit card on file in order to sell tickets?
- Does SeatGeek charge a fee for listing and selling tickets?
Other
- How does SeatGeek make money?
- How do I contact SeatGeek?
- How safe is my private data with SeatGeek?
- What is SeatGeek?
- Can I use SeatGeek on my mobile device?
- Does SeatGeek have an API for…?