Other FAQs
My Orders
- Can I trust all the sellers whose tickets are listed on SeatGeek?
- Can I get a refund or cancel my order?
- Can I use my phone to get into the event?
- Can I add another ticket to my order after it’s been placed?
- What are the seat numbers for my tickets?
- How do I contact someone about a question or problem with my order?
Account Questions
- How do I send tickets?
- How do I add tickets to my SeatGeek account?
- I think I entered the wrong email or shipping address, how can I change it?
- What is SeatGeek's Price Match Guarantee?
- How do I reset my password?
- How do I change my SeatGeek email preferences?
Buying
- How do I use my promo code?
- What are seller notes?
- My order is “pending confirmation.” What does that mean?
- Will the seats I bought all be next to each other?
- What if I'm having trouble placing an order?
- Why can’t I select the number of tickets that I want?
Selling
- How do I sell my tickets?
- What is a payout method?
- Can I sell tickets on SeatGeek and other marketplaces?
- Why do I need to provide my ID or bank information?
- How do I add my payment method to my Account Manager?
- Why do I need to provide my birthday to sell tickets on SeatGeek?
Other
- What is SeatGeek?
- What is the secondary ticket market?
- Can I use SeatGeek on my mobile device?
- Can I get sponsored by SeatGeek?
- How safe is my private data with SeatGeek?
- How does SeatGeek make money?