Other FAQs
COVID-19 Coronavirus Information
Account Questions
- Why can't I sign in with Facebook anymore?
- How do I verify my SeatGeek account?
- How do I add tickets to my SeatGeek account?
- How do I send tickets?
- How do I reset my password?
- How do I change my SeatGeek email preferences?
Buying
- How do I sort and filter listings?
- Does SeatGeek sell gift cards?
- When should I buy Super Bowl tickets?
- How do I buy tickets on SeatGeek?
- What are VIP packages?
- How do I use my promo code?
Orders
- Can I trust the tickets sold on SeatGeek?
- Can I change, cancel, or get a refund for my tickets after an order is placed?
- Why aren't my orchestra tickets aren't in the center of the row?
- My tickets are closer than what I ordered. What happened?
- Do I have to print my tickets or can I use my phone to get into the event?
- Can I add another ticket to my order after it’s been placed?
Selling
- How do I sell tickets on the SeatGeek Marketplace?
- What is a payout method?
- Can I sell tickets on SeatGeek and other marketplaces?
- Why do I need to provide my ID or bank information?
- How will I be paid for tickets listed from my Account Manager and sold on the NFL Ticket Exchange?
- How do I add my payment method to my Account Manager?
Other
- What is SeatGeek?
- What is the secondary ticket market?
- Can I use SeatGeek on my mobile device?
- Can I get sponsored by SeatGeek?
- How safe is my private data with SeatGeek?
- What is the Daily Tap Sweepstakes?