Other FAQs
Account Questions
- How do I send tickets?
- How do I add tickets to my SeatGeek account?
- How do I reset my password?
- How do I change my SeatGeek email preferences?
- How do I invite a friend to use SeatGeek?
- How do I close or delete my SeatGeek account?
Buying
- How do I buy tickets on SeatGeek?
- What are VIP packages?
- How do I use my promo code?
- What are seller notes?
- My order is “pending confirmation.” What does that mean?
- Will the seats I bought all be next to each other?
Orders
- Can I trust the tickets listed on SeatGeek?
- How do I cancel or refund my order?
- My tickets are closer than what I ordered. What happened?
- Do I have to print my tickets or can I use my phone to get into the event?
- Can I add another ticket to my order after it’s been placed?
- I entered the wrong email or shipping address for my order. How can I change it?
Selling
- How do I sell tickets on the SeatGeek Marketplace?
- What is a payout method?
- Can I sell tickets on SeatGeek and other marketplaces?
- Why do I need to provide my ID or bank information?
- How do I add my payment method to my Account Manager?
- Why do I need to provide my birthday to sell tickets on SeatGeek?
Other
- What is SeatGeek?
- What is the secondary ticket market?
- Can I use SeatGeek on my mobile device?
- Can I get sponsored by SeatGeek?
- How safe is my private data with SeatGeek?
- What is the Daily Tap Sweepstakes?