Your SeatGeek Order FAQs
- Can I change, cancel, or get a refund for my tickets after an order is placed?
- Can I trust the tickets sold on SeatGeek?
- I already received my tickets. Why do they say they are “Pending?”
- What happens if my event was canceled or postponed?
- What happens if my MLB game is canceled, postponed, or rained out?
- Can I add another ticket to my order after it’s been placed?
- Why aren't my orchestra tickets in the center of the row?
- My tickets are closer than what I ordered. What happened?
- Do I have to print my tickets or can I use my phone to get into the event?
- I entered the wrong email or shipping address for my order. How can I change it?
- What are the seat numbers for my tickets?
- How do I contact SeatGeek customer service?
- Why was I offered replacement tickets?
- Why was my order canceled?
- My tickets aren't working. What should I do?
- Did my order go through?
- What if a ticket has an obstructed view?
- Will my purchase be in USD currency?
- Why do my tickets have someone else's name on them?
- Why is the price that I paid different from the price on the ticket?
- My tickets say "Not valid for entry via mobile device."
- How will I get my local pickup tickets?