How to use your FanDuel VIP SeatGeek Credit

Eligible U.S.-based FanDuel VIPs can receive $150 in SeatGeek Credit each calendar quarter, up to $600 per year. You can apply the credit to eligible ticket purchases on the SeatGeek Marketplace and use all or part of your balance at checkout.

How to receive your SeatGeek Credit

  1. Opt in through FanDuel - Enroll in the benefit through the FanDuel VIP program.
  2. Provide your SeatGeek email - Enter the email address connected to your SeatGeek account. If you do not have a SeatGeek account yet, enter the email address you want to use to create one.
  3. Watch for confirmation - FanDuel will notify you when your credit has been added and provide a link to SeatGeek.
  4. Sign in to SeatGeek - Use the same email address you provided during enrollment. If you are new to SeatGeek, follow the prompts to verify your email and finish setting up your account.

Your SeatGeek email does not need to match the email address on your FanDuel account.

When credits are issued

Quarterly credits are issued on January 1, April 1, July 1, and October 1. The first credit issuance begins October 1, 2026. If you enroll after a quarterly grant date, your credit will be added during a weekly processing cycle.

Each credit expires six months from FanDuel's quarterly grant date, not from the date it appears in your account or the date you activate it. For example, credit from the October 1 quarterly grant expires March 31. You can view the exact expiration date in your SeatGeek Credit balance details.

How to check your balance

Sign in to the SeatGeek account connected to the email address you provided during enrollment. Your available SeatGeek Credit appears in the account menu and on your Account page. Select SeatGeek Credit to review your balance, expiration details, and transaction history. Your available credit will also appear automatically during checkout.

How to use your credit at checkout

  1. Choose eligible tickets - Select your tickets and continue to the Review Order page.
  2. Review your SeatGeek Credit - When the order is eligible, your credit appears below the payment method and is turned on by default.
  3. Choose how much to apply - Use the full available balance or select Edit to enter a smaller amount.
  4. Complete your purchase Review the amount applied and pay any remaining balance with a supported payment method.

What you can use SeatGeek Credit for

SeatGeek Credit can be used toward eligible primary and resale tickets on the SeatGeek Marketplace, including most concerts, sports, theater, and other live events.

You canYou cannot
Use all or part of your balanceTransfer credit to another account
Save unused credit for another eligible purchaseRedeem credit for cash
Combine credit with another supported payment methodUse credit on Cancel For Any Reason orders
Combine credit with an eligible promo codeUse credit on non-USD orders
Use credit for packages, season tickets, or multi-day event tickets

What happens if an order is refunded

If an eligible refund is approved, the SeatGeek Credit portion returns to your account as SeatGeek Credit. It cannot be refunded as cash.

  • If you paid entirely with SeatGeek Credit, the refund returns entirely as SeatGeek Credit.
  • If you used SeatGeek Credit and another payment method, the refund is divided proportionally between the original payment methods.
  • Returned credit keeps its original expiration date. If that date is fewer than 90 days away, the returned credit receives a new 90-day expiration period.

If you cannot find or use your credit

Your balance is not visible

Make sure that:

  • You are signed in to the SeatGeek account associated with the email address you provided during FanDuel enrollment.
  • Your credit has reached its scheduled quarterly or weekly issuance cycle.
  • You are using the latest version of the SeatGeek app or seatgeek.com.
Your credit does not appear at checkout

The order may not be eligible. Confirm that you are signed in to the correct account and that the purchase:

  • Uses SeatGeek's standard checkout
  • Is priced in U.S. dollars
  • Does not include Cancel For Any Reason protection
  • Is not a package, season ticket, or multi-day event ticket

Frequently asked questions
 

+ Do I need a SeatGeek account before I enroll?
No. You can provide the email address you want to use and finish creating your SeatGeek account after FanDuel confirms that the credit has been added.
+ Can I use a different email address for SeatGeek and FanDuel?
Yes. Enter the email address connected to your SeatGeek account, even if it is different from your FanDuel email.
+ Can expired credit be restored?
No. Expired SeatGeek Credit cannot be reinstated. When you have more than one credit grant, SeatGeek applies the credit that expires soonest first.
+ What happens if I am no longer a FanDuel VIP?
Credit already added to your SeatGeek account remains available until its expiration date. You will not receive new quarterly credit grants if you are no longer eligible.
+ Can I transfer my credit or cash it out?
No. SeatGeek Credit stays with the account where it was issued, cannot be transferred, and has no cash value.