Sometimes tickets may appear on SeatGeek before a public onsale begins. This does not necessarily mean the listing is speculative.
SeatGeek does not allow speculative listings. Sellers are not permitted to list tickets they do not have or do not have the right to receive.
Why might tickets be available before a public onsale?
Tickets can become available through different channels at different times. For example, some sellers may have access to tickets before the general public through:
- Season ticket memberships
- Team, venue, or promoter allocations
- Presales or member-only sales
- Authorized inventory released before the public onsale
Because of this, resale tickets may appear on SeatGeek before tickets are available through a public onsale.
What is a speculative listing?
A speculative listing is a ticket listing where the seller does not actually have the ticket and does not have the right to receive a ticket that matches the listing.
SeatGeek does not permit speculative ticketing.
How does SeatGeek handle suspected speculative listings?
SeatGeek may review listings and request documentation from sellers, such as proof of purchase or other evidence showing that the seller has the right to sell the tickets.
If a seller cannot provide adequate documentation, SeatGeek may remove the listing or take action on the seller’s account.
Are tickets listed before the onsale still protected?
Yes. Orders placed on SeatGeek are backed by the SeatGeek Buyer Guarantee.
If there is a qualifying issue with your order, such as tickets not being delivered in time or tickets not being valid for entry, SeatGeek will work with you to resolve the issue under the Buyer Guarantee.
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