I’m having trouble getting into my event. What should I do?

If you’re having trouble getting into your event, contact us by tapping Help while viewing your tickets in the SeatGeek app and our team of Event Experts will be sure to help you via chat, phone, or email. Check out the videos below to see how. 

Android iOS

1. Open the SeatGeek app and tap Tickets.

2. Scroll to Contact Support.

3. You can call or email our team of Event Experts for help.


You can also head to Me and tap Get Help to call or email our team.

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