You can use the SeatGeek app to contact the vendor of your tickets in just a few taps. Just head to the Me tab of your SeatGeek account and tap Get Help in our Android app or Help & Support in our iOS app.
Reaching out about your order on Android
1. Open the SeatGeek app and tap Tickets.
2. Scroll to Contact Support.
3. You can call or email our team of Event Experts for help every day from 10 AM EST - 6 PM EST.
Note:
You can also head to Me and tap Get Help to reach out to our team of Event Experts.
Reaching out about your order on iOS
1. Open the SeatGeek app and tap Tickets.
2. Tap Help in the top-left of the screen.
3. You can chat, call, or email our team of Event Experts for help every day from 10 AM EST - 6 PM EST.
Note:
You can also head to Me and tap Help & Support to access our Help Center or tap Contact Us to reach out to our team of Event Experts.
Reaching out about your order on Web
1. Login to your SeatGeek account and click Tickets.
2. Click Questions?
3. You can email or chat with our team of Event Experts for help every day from 10 AM EST - 6 PM EST.
If you’re unsure who the seller is, check your order confirmation email which should contain the seller’s name and contact information. The transaction record on your credit card statement may also include a contact phone number. In case it helps, we've also put together a handy list of contact information for markets whose tickets most commonly appear on SeatGeek.
| Market | Phone | Email or Contact form |
|---|---|---|
|
1-866-970-3269 |
help@fanxchange.com |
|
|
1-800-543-4835 |
||
|
1-888-456-8499 |
customerservice@ticketnetwork.com |