What if a ticket has an obstructed or partial view?

Although the decision of whether or not a given seat is considered to have a partial view is made by the venue, any ticket sold with an obstructed view must be labeled as such on our site.

How will I know if my view will be obstructed or partial?

Listings with obstructed views will have a note letting you know the view is blocked, and they can be excluded when browsing listings by filtering your search to Exclude Obstructed Views (see images below). You can also check your ticket by viewing the PDF in the Tickets section of your SeatGeek account. 

 

What if a seat’s view is obstructed or partial but it isn’t labeled?

If a venue has designated a ticket as an obstructed view and the seller does not list it as such, we would consider this a failure to meet our Buyer Guarantee. That said, not all venues designate obstructed views in the way that we would hope they would. Older venues, in particular, might consider a pillar blocking the view to be a part of its historical value and will not consider the seats obstructed. In these cases, we are unable to offer refunds.

What is a partial view?

"Partial view" seats mean that the performer can be viewed clearly, but parts of the stage or field are cut off because of the seat angle, being too close, or things like netting/railings.

Examples: Moderate to extreme side angles (like this at MSG), being too close to the stage, or safety railings/netting (common in baseball stadiums).

Partial view indicator

Desktop partial view indicator

 

Mobile partial view indicator
 

 

What is obstructed view?

Obstructed view seats are seats where a physical object is directly between the fan and the performance or field, blocking part of the view. Common examples would be something like a pillar, beam, railing, or other fixed structure in the line of sight.

Obstructed view indicator

Desktop obstructed view indicator

Mobile obstructed view indicator


 

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