SeatGeek is always looking for great talent to join our growing team! Our job listings are officially hosted on our website at SeatGeek.com/jobs. Please be wary of job offers posing as SeatGeek that come from external sources. Many external job hosting services scrape our website and share our job listings, but we recommend submitting applications directly through our SeatGeek Jobs page to safeguard against potential scams.

Watch out for job offers allegedly from SeatGeek that do not utilize our official SeatGeek.com domain. Scammers are known to target job seekers with fake employment opportunities, attempting to collect personal information or scam their targets out of money. Legitimate job offers from SeatGeek will always include the candidate’s name and address, note a specific start date and will only be sent after the candidate has completed the full interview process, typically including a mix of phone conversations, video interviews, and various forms of skill challenges. 

SeatGeek will NEVER:

• Send an offer letter from an email address other than @seatgeek.com; 
• Request you purchase job material, equipment, software subscriptions, etc. out of your own pocket during the onboarding process;
• Mail you a check for the purchase of job materials; or
• Communicate regarding a job opportunity over Telegram, Signal, WhatsApp, or other third-party messaging apps.

Here at SeatGeek, we love to collaborate with those who love live events! Any outreach around partnership opportunities, SeatGeek Surprises, promotions or influencer contracts will always come from a member of the SeatGeek team using an @seatgeek.com email address, from one of our verified SeatGeek Social media accounts or via one of our marketing partners. You can also find all of our verified social media accounts linked in the "We're Verified!" section above. Watch out for fraudulent emails, attachments, social media posts or any other outreach posing as SeatGeek that does not come from a legitimate SeatGeek source. You can review the ways to spot a legitimate SeatGeek email in the "Is this email legit?" section above, or reach out to us at influencer@seatgeek.com if you have any questions or concerns about the legitimacy of a partnership offer.

Have a question about your order and need to reach our Customer Support team? Make sure you reach out using the methods outlined here. Scammers are actively promoting fake Customer Support phone numbers, email addresses and social media profiles to trick individuals into sharing personal information, stealing credentials or tickets or demanding payment for support services. It's essential to seek customer support exclusively through the channels officially provided on SeatGeek.com or the official SeatGeek app. Avoid trusting any phone numbers, email addresses or social media profiles claiming to offer support if they're not directly listed on SeatGeek.com.

Qualified orders placed on SeatGeek are backed by our Buyer Guarantee, but SeatGeek can’t protect ticket sales outside of our platform. Watch out for counterfeit tickets advertised on third-party platforms such as Facebook Marketplace, eBay or Craigslist. Instances have been observed where scammers exploit our brand by printing fraudulent physical tickets with the SeatGeek logo, or sending spoofed mobile ticket transfer emails from a lookalike SeatGeek domain to deceive buyers into believing their tickets are legitimate. While you can review ways to spot a legitimate SeatGeek email in the "Is this email legit?" section above, there is no way to tell if a physical ticket is legitimate just by looking at it. Because of this, we recommend only purchasing tickets through a trusted source, such as SeatGeek. You can find more information on the mobile ticket transfer process here.