It depends on the type of tickets you sold. Some tickets are delivered automatically, while others require you to send them yourself.
You can check your order details or the email you received after your tickets sold to see if action is required.
When you don’t need to send tickets
No action is required if your ticket barcodes are available in your SeatGeek account
In these cases, SeatGeek sends the tickets to the buyer for you.
When you do need to send tickets
You’ll need to send tickets if they were delivered through a third-party provider. After your tickets sell, you’ll receive instructions by email on how to send them.
For step-by-step instructions, see How to send tickets to your buyer.
Important:
If your tickets require a transfer, you must send them by the delivery deadline to complete your sale.
How can I tell which type I have?
- Check your sale confirmation email for transfer instructions
- Look at your Tickets or Listings page in your SeatGeek account
- If you see instructions to transfer tickets, action is required
Still unsure? Visit What happens after your tickets sell or contact SeatGeek Support.