How do I accept mobile transfer tickets sent with the MLB Ballpark app?

Many MLB teams require their tickets to be transferred through the home team’s mobile ticket account manager or the MLB Ballpark app. You will receive an email invite that will prompt you to download the MLB Ballpark app. Then you'll need to create an account with MLB Ballpark app using the same email address you provided for your SeatGeek order at checkout.

After you have created an account with the MLB Ballpark app, you will need to link the account with that home team’s ticketing account. The home team’s account is automatically created with your email once the transfer is sent to you. Once the account is linked within the Ballpark app, you'll be able to display the tickets from within the MLB Ballpark app!

Sounds simple right? Just in case, we’ve provided some detailed steps for you below.

1. Check your inbox, junk, and spam folders for an email with the subject line You have been forwarded

  • You can also search for the name of the team or the phrases sent you tickets, forwarded you or for an email from ordertracking@tickets.com or feedback@mail.mlblists.com

2. Click the link in the email to accept your tickets and create an account with the same email address used to place your order in the MLB Ballpark app.

3. Your tickets will be available in the Wallet tab of your account.

Note:

Some teams may require you to create an account in their account manager and link it in the MLB Ballpark app before your tickets can be accessed. After creating your account, tap Link Account and follow the prompts to view your tickets. 

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