Although most tickets are uploaded to your SeatGeek account, some venues require their tickets to be delivered via a third-party service like AXS. As the event draws near, you will receive an email prompting you to accept your tickets. AXS tickets are delivered within 24-48 hours of the event.
After following the instructions provided, your tickets will be displayed as a digital barcode in the AXS app. The event staff will scan this digital barcode to let you and your party into the event.
1. Click the link in the email from AXS prompting you to claim your tickets and create an account using the same e-mail address you provided when you placed your order.
- Having trouble finding the email? Try searching your inbox for firstname.lastname@example.org. Alternatively, you can create an AXS account before receiving the email.
2. Once you're logged into the AXS app, your tickets will be shown as a digital barcode in the "Your Events" tab of your AXS account.