If you’ve purchased Backstreet Boys: Into the Millennium tour tickets on SeatGeek and don’t see them yet, this is usually normal. Ticket delivery timing depends on the ticket type and event, but electronic tickets are often not released until 24 - 48 hours before the event as a security measure.
How to find your tickets on SeatGeek
- Open SeatGeek (app or web)
- Sign in with the email used at checkout
- Go to the Tickets tab
- Select your event
- Follow any instructions shown
How Backstreet Boys: Into the Millennium tour tickets are delivered
Your tickets may be delivered in different ways depending on the venue and event. The most common delivery formats are:
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In-app tickets which are available directly in your SeatGeek account
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Mobile transfer tickets which are sent via a link in your email or as an SMS to accept in another app
For more information on ticket delivery formats and timing, please see How and when will my tickets be delivered?
Why Ticket Delivery Can Be Delayed
Delayed delivery is common for major tours. Usually, it delivery is delayed to reduce chances of fraud. Tickets may not be released until closer to the event by the venue or original ticket provider.
If Your Tickets Haven’t Arrived Yet
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If your event is more than 48 hours away, this is generally normal. Check your order status and email for updates and details
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If your event is soon (within 24 - 48 hours) and tickets haven’t arrived, please contact our support team