How do I accept and access mobile transfer tickets for NCAA football this season?

This season, your team will be using mobile transfer tickets for entry to the venue. Mobile transfers are tickets that are delivered via an email or link and need to be presented from your phone. Once you’ve purchased tickets on SeatGeek, you’ll be emailed or text messaged a link to access these tickets and add them to your Apple or Google wallet.   

How do I accept my ticket transfer?

 

Here is a step-by-step guide on how to accept those tickets: 

  1. Check your inbox or text messages. For email, make sure you also check your promotion, junk, and spam folders.  For texts, make sure to check under “unknown senders,” if your phone filters those messages.   
    •  You can also search your email inbox for phrases included in the email, such as your team’s name, or “your tickets.”                                                                                                                             
  2. Open the text or email and follow the link to accept your tickets.

    Screen_Shot_2020-09-20_at_2.24.58_PM.png     

    You will see the following screen where you can accept your tickets: 
                           Screen_Shot_2020-09-20_at_2.23.41_PM.png                                                                                                                   
  3. Once you’ve accepted the tickets, you’ll be prompted to log in, or create a new account.               Screen_Shot_2020-09-20_at_2.28.41_PM.png                                                                                                         If you need to create a new account, you will see the following screen:              Screen_Shot_2020-09-20_at_2.28.56_PM.png                                                                                                           
  4. Upon logging in - or after creating a new account - you’ll be shown your tickets in the browser. Be sure to follow the prompts to add them to your Apple or Google Wallet, so that you can access them on game day. Make sure you hit “done” to finish adding them to the wallet.

    Screen_Shot_2020-09-20_at_2.32.42_PM.png
                                                                                                                                                                                                                    Screen_Shot_2020-09-20_at_2.34.31_PM.png                                                                                                                                                                                                                Screen_Shot_2020-09-20_at_2.35.26_PM.png                               
      
  5. You’re all set! Please do not print these tickets out, as the QR codes only work when displayed on a mobile device. 

    If you’d like to sell or transfer your tickets, you can do so from within the teams app where you accessed them. Simply log in, pull up the tickets, and hit sell or transfer.
    Screen_Shot_2020-09-20_at_2.37.01_PM.png

 

I haven’t received my mobile transfer tickets yet.

There's no need to worry if you don't receive your tickets right away. As the game draws closer, venues generate the barcodes for each ticket. The seller will transfer your tickets to you as soon as they receive them from the venue.

Can I use the SeatGeek app to scan or transfer my tickets?

These NCAA mobile football tickets can't be transferred to your SeatGeek account and need to be displayed or transferred to other users from the venue or team’s preferred ticketing platform. 

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