When will I receive my tickets?

Although tickets can be delivered to your account instantly, there may be a period of time between your order confirmation and when you receive the tickets. This is a policy enforced by venues to keep your tickets safe. If you're wondering when your tickets will be delivered, check out the chart below. 

Delivery Method Delivery Timeframe
E-Tickets  Uploaded to your account within 48 hours of the event
Mobile Transfers and Flash Seats Delivered via a third-party email within 48 hours of the event. For more information, click here.
Shipped Tickets Delivered to your door within three business days of the event
What if I buy tickets the day of the event?
Some tickets need to be uploaded manually or sent via a third-party, so there may be a brief period of time before your tickets are delivered — even if the event is the same day. However, you're guaranteed to receive them in time for the event. For more information about our Buyer Guarantee, click here.
What if I don't receive the tickets in that timeframe?
If you haven't received your tickets within their respective timeframe, contact us and our team of Event Experts will be happy to assist you. 
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