Life happens and sometimes that means you can't attend the event you bought tickets for. We get it! By purchasing SeatGeek Flexible Tickets you can request a refund up to 12 hours before your event starts and get 90% of the purchase price of your order refunded back to you.
Check your Order Details in the confirmation email you received after the purchase. If you purchased SeatGeek Flexible Tickets you'll see return information. You can also reach out to firstname.lastname@example.org and one of our Event Experts would be happy to help verify if your order included flexible tickets.
|Time Before Your Event||Refund %|
|12 Hours before the event or earlier||90%|
|Less than 12 Hours||0|
Can I use a promo code and purchase SeatGeek Flexible Tickets on the same order?
- Yes, absolutely! Promo codes can be applied to Flexible Ticket purchases.
For more information on using promo codes click here: Where Do I Enter My SeatGeek Promo Code?
If my order has a promo code attached to it, how does the refund work?
- We will process a 90% refund on the total cost of the order and the promo code used will be made available for future purchases.