How do I accept mobile transfer tickets sent with the MLB Ballpark app?

MLB mobile transfer tickets are transferred through the home team’s mobile ticket account manager and the MLB Ballpark app. You will receive an email invite which will prompt you to download the MLB Ballpark app, then you'll need to create an account with MLB Ballpark app using the same email address you provided for your SeatGeek order at checkout.

After you have created an account with the MLB Ballpark app, you will need to link the account with that home team’s ticketing account. The home team’s account is automatically created with your email once the transfer is sent to you. Once the account is linked within the Ballpark app, you'll be able to display the tickets from within the MLB Ballpark app!

Sounds simple right? Just in case, we’ve provided some detailed steps for you below.

  1. Download the MLB Ballpark app, create an account with your email (used at checkout), and select the home team as your team.
  2. Click on the Wallet button on the bottom of the screen and select Link Account. (This will link your MLB Ballpark account to the team’s account that is automatically created when a transfer is sent to you)
  3. Then again, select the Home team as the account you’d like to link, input your email address under that team’s venue and click Verify. You’ll then receive an email to verify your account, so be sure to follow the prompts until you are notified that your accounts have been successfully linked.
  4. Head back to the MLB Ballpark app’s Wallet. You should now be able to view your tickets. However, if you’re still having issues viewing them simply refresh the wallet section or log out and log back in.

You can view the process for more teams in the videos below!

Accepting Chicago Cubs tickets in the MLB Ballpark app
  1. Search for the email of your ticket transfer and download the MLB Ballpark app. 
  2. Create an account in the MLB Ballpark app with the email used at checkout
  3. Tap on the Wallet button on the bottom of the screen and your tickets will be available. However, if you’re still having issues viewing your tickets simply refresh the wallet section or log out and log back in.
Accepting Los Angeles Angels tickets in the MLB Ballpark app
  1. Search for the email of your ticket transfer and download the MLB Ballpark app. 
  2. Create an account in the MLB Ballpark app with your email (used at checkout)
  3. Tap Link Account, select the Los Angeles Angels and enter your email address.
  4. Find the verification email sent to your address and tap Confirm.
  5. Your tickets will be available in MLB Ballpark app when you tap Wallet.
Accepting New York Mets tickets in the MLB Ballpark app
  1. Search for the email of your ticket transfer and download the MLB Ballpark app. 
  2. Create an account in the MLB Ballpark app with the email used at checkout.
  3. Tap on the Wallet button on the bottom of the screen and your tickets will be available. However, if you’re still having issues viewing your tickets simply refresh the wallet section or log out and log back in.
Accepting Philadelphia Phillies tickets in the MLB Ballpark app
  1. Search for the email of your ticket transfer and download the MLB Ballpark app. 
  2. Create an account in the MLB Ballpark app with the email used at checkout.
  3. Tap on the Wallet button on the bottom of the screen and your tickets will be available. However, if you’re still having issues viewing your tickets simply refresh the wallet section or log out and log back in.
Accepting Rangers tickets in the MLB Ballpark app
  1. Search for the email of your ticket transfer and click Access Tickets
  2. Click Accept Tickets and create an MLB Ballpark account with the email that was used at checkout
  3. Download the MLB Ballpark app and log into your account
  4. Your tickets will be available in MLB Ballpark app when you tap Wallet. Tap View to view your barcodes.
Accepting San Francisco Giants tickets in the MLB Ballpark app
  1. Search for the email of your ticket transfer and download the MLB Ballpark app
  2. Create an MLB Ballpark account with the email that was used at checkout
  3. Your tickets will be available in MLB Ballpark app when you tap Wallet. Tap View to view your barcodes. 
Accepting Tampa Bay Rays tickets in the MLB Ballpark app
  1. Search for the email of your ticket transfer and create an account in the Tampa Bay Rays Account Manager with the email used at checkout.
  2. Download the MLB Ballpark app and log in using the information used to create your account
  3. Tap on the Wallet button at the bottom of the screen and select Link Account. This will link your MLB Ballpark account to the team’s account that is automatically created when a transfer is sent to you.
  4. Select the Home team as the account you’d like to link, input your email address under that team’s venue and click Verify. You’ll then receive an email to verify your account, so be sure to follow the prompts until you are notified that your accounts have been successfully linked.
  5. Head back to the MLB Ballpark app’s Wallet. You should now be able to view your tickets. However, if you’re still having issues viewing them simply refresh the wallet section or log out and log back in.
Was this article helpful?