In some situations, our payment processor will need additional information to verify your identity. This will require a clear photo or scan of a valid, government-issued ID. In rare cases, we may request additional documentation such as a photo, scan or .pdf of a utility bill, bank statement, or voided check.
Our payment processor requests this documentation in order to comply with various tax, anti-money laundering, and sanctions laws. The information you provide during this process is 100% secure and will never be shared with anyone outside of our payment processor’s verification team.