What happens if I lose my phone? How do I access my account?

If you lose access to your phone and can't retrieve your 2FA verification code, you can use your backup code to 'emergency disable' 2FA. You will be prompted to download your backup code when you enable 2FA - it is very important to download and keep this code in a safe place. We suggest that you print your backup code out and keep it in a secure location so you never lose access to your account. If you do ever find yourself locked out of your account, please contact us.