What is a payout method?

A payout method is the way that you’ll be paid when your tickets are sold. We can currently issue payment to your bank account. We currently support payouts to residents within the United States (excluding US territories) with United States bank accounts and Canadian residents with Canadian bank accounts. In some cases, select United States and Canadian bank accounts may not be supported.

  1. Log in and visit seatgeek.com/account. You can also add a payout method when you list tickets for sale for the first time.
  2. Click +Payout Method
  3. Enter the requested information 

How many payout methods can I add?

You can currently only add one payout method to your account. You can edit your payout method by visiting the Account Settings page and navigating to the Payment & Shipping tab.

Can I change my payout method?

You can. However, it's important to remember that the active payout method at the time a payout is released is where the money will go.

How long will it take to get paid after selling tickets?

We will send your payout after the event ends but it will take up to 5 business days for the money to appear in your bank account.

Why was I paid a different amount than I expected?

It is possible for payouts that happen at similar times to get grouped together, so you may notice this if you make multiple sales for events that happen on similar dates.

I think I put the wrong bank information in. What should I do?

No problem! Just go to your Payment & Shipping page to correct your payout method.

Your bank payout will automatically be processed again within 24 hours once the payout method is edited, but please still allow up to 5 days to receive your funds.